Is Everyone Taking Care of the Customers?https://iaonline.theiia.org/blogs/jacka/2019/Pages/Is-Everyone-Taking-Care-of-the-Customers.aspxIs Everyone Taking Care of the Customers?<p>​Internal audit has as much responsibility to ensure organizational customer excellence as anyone else in the organization. <br></p>Mike Jacka0
Enforce or Enlighten? This Should Not Be a Dilemma for Internal Audithttps://iaonline.theiia.org/blogs/chambers/2019/Pages/Enforce-or-Enlighten-This-Should-Not-Be-a-Dilemma-for-Internal-Audit.aspxEnforce or Enlighten? This Should Not Be a Dilemma for Internal Audit<p>Practitioners can be so much more effective and valued when they are not seen as the organizational “cops.”<br></p>Richard Chambers0
The Road Ahead for Internal Audit: 5 Bold Predictions for the 2020shttps://iaonline.theiia.org/blogs/chambers/2019/Pages/The-Road-Ahead-for-Internal-Audit-5-Bold-Predictions-for-the-2020s.aspxThe Road Ahead for Internal Audit: 5 Bold Predictions for the 2020s<p>The coming decade will pose significant new challenges and opportunities for the internal audit profession.<br></p>Richard Chambers0
The Giants Upon Whose Shoulders We Standhttps://iaonline.theiia.org/blogs/jacka/2019/Pages/The-Giants-Upon-Whose-Shoulders-We-Stand.aspxThe Giants Upon Whose Shoulders We Stand<p>​To understand the businesses we audit, we have to understand the theories upon which they are based.<br></p>Mike Jacka0
Geysers, Butterflies, and Internal Audithttps://iaonline.theiia.org/blogs/jacka/2019/Pages/Geysers,-Butterflies,-and-Internal-Audit.aspxGeysers, Butterflies, and Internal Audit<p>​Stick around, look around, and be amazed by what you might discover.<br></p>Mike Jacka0
Internal Auditing and the Public Goodhttps://iaonline.theiia.org/blogs/chambers/2019/Pages/Internal-Auditing-and-the-Public-Good.aspxInternal Auditing and the Public Good<p>​Among the most selfless men and women in our profession are those in public service.<br></p>Richard Chambers0
Dude, Where's My Risk?https://iaonline.theiia.org/blogs/jacka/2019/Pages/Dude,-Where's-My-Risk.aspxDude, Where's My Risk?<p>​If you want to know where the latest risks are popping up, pay attention to the news.<br></p>Mike Jacka0
Learning From Things Beyond Our Controlhttps://iaonline.theiia.org/blogs/Soileau/2019/Pages/Learning-From-Things-Beyond-Our-Control.aspxLearning From Things Beyond Our Control<p>​Good communication and working with urgency can help internal auditors thrive when unexpected events impede well-made plans.</p>Laura Soileau0
OnRisk 2020: Beware the IT Mysticshttps://iaonline.theiia.org/blogs/Jim-Pelletier/2019/Pages/OnRisk-2020-Beware-the-IT-Mystics.aspxOnRisk 2020: Beware the IT Mystics<p>Chief audit executives shouldn't rely too much on IT leaders' opinions of how well the organization is addressing cyber risk.<br></p>Jim Pelletier0
When Boards Are Surprised, Who's at Fault?https://iaonline.theiia.org/blogs/chambers/2019/Pages/When-Boards-Are-Surprised-Whos-at-Fault.aspxWhen Boards Are Surprised, Who's at Fault?<p>Findings from a recent IIA report point to boards having an unrealistic view of risk management.<br></p>Richard Chambers0

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