The Idea: In my last blog post I told you my audit department is tinkering with our large program governance methodology. I wrote:
"We decided to have an objective facilitator walk us through a "lessons learned" process, first internally as an audit team and then — the scary part — to ask those that have worked with us on Project Health Checks (PHCs) to participate in a workshop to vet our draft updated methodology. We are still in progress, but I hope to report to you that we achieved a focused, risk-based PHC methodology responsive and flexible to stakeholders' requirements for assurance on strategic project risks."
Here is the update.
The Execution: The Manager of Enterprise Project Management Office led a series of discussions with members of my team and stakeholders from past PHCs. For each session, he put large sheets of paper up on the wall labeled:
- What is working well?
- What should we keep doing?
- What could be done differently?
- Anything that could be added?
It was nice that he started with the good things and the participants were all generous in their positive feedback.
This PDF document provides some of the kernels of wisdom about what stakeholders value about our current process and what they would change that you might consider building into yours:
In my next blog post, I'll communicate how we've adapted our PHC methodology based on what we learned. Stay tuned!