This week I will be at The IIA’s International Conference in
Australia. I hope to share insights and ideas on my Twitter account, @figre. However,
I will also attempt, on a daily basis, to go a little deeper into any topics
that catch my fancy. Keep checking in to see what happens.
I have been given the opportunity to speak at a couple of sessions
this week at The IIA’s International Conference in Australia. There will be two
concurrent sessions on Tuesday, but my first foray will be Sunday afternoon in a
workshop titled “Managing and Motivating Your Audit Team.”
Nothing like a simple, easy topic to get things started,
For half a day, we will be discussing such things as
motivation theories, generational and cultural impacts, dissatisfiers,
intrinsic motivation, the role of leadership, self-motivation, team building,
accountability, goal-alignment. …
Sorry, just typing all those buzzwords is starting to put me
in a somnambulistic state. But there is a lot out there regarding management in
general and motivation specifically. (That’s why so many people have spent so
much of their lives studying, writing, and training on the topic.) So, my
challenge will be to make the topic engaging and interesting for all
participants. And my hope is that, not only will we be able to cover these
topics, but also find specific instances where it applies to the internal audit
No doubt about it, motivation is an incredible challenge for
And yet …
And yet …
And yet, I would argue that, at its core, motivation is
really very simple. So, let me give a little sneak preview for anyone who might
be attending, and a small present for those of you who cannot be in Australia.
You want to know how to motivate people?
Talk to them about what motivates them.
That’s it. (For all intents and purposes, that is a
four-hour presentation condensed into seven words.)
Okay. Maybe it isn’t quite that easy. Employees may not even
realize what actually motivates them. (Shoot, you may not even know what
motivates you.) But motivation will not occur without communication — open, honest
Obviously, there is more to motivation than just a few conversations.
But I am always surprised by how many people haven’t had those conversations
and are still perplexed about why their employees just don’t get it … and just
You want to motivate, start by talking. And then, just like
every good auditor, actively listen, determine what is really being said, and
use a little critical thinking to help understand what needs to be done.